We pride ourselves in providing the best customer experience starting with the booking process. To better facilitate your booking, our event coordinators will be asking you the following questions:
Determining the Best Solution
It is in our interest and yours that we understand what you want to accomplish at your event. To best serve you we will ask the following questions:
- What is the purpose of your event?
- Is there a theme you are trying to create?
- How many participants are you expecting?
- What are the age ranges and genders of participants?
- If the event is for a birthday celebration, we ask the name and age of birthday child.
- What space do you have available for use? Please include width, length, and height.
- Is the equipment going to be placed indoors or outdoors?
- Do you have adequate electricity within 80’ from where the equipment will be set up?
- Are there any other activities or items competing for this space or electricity?
- Do you have a budget you are trying to stay within?
- Do you need our attendants to supervise and operate the equipment?
Equipment and Entertainer Options
- We have over 160 items in our inventory potentially making your decision more difficult. We have inflatables, non-inflatables, entertainers, carnival games, concessions, casino equipment, plus many more. Based on your responses to the above questions we will suggest various solutions based on availability.
- When booking and deposit is received by our office, we will fax or email a confirmation letter and contract. It is important that you read and understand the liability release statement included in the contract. After signing the contract you can then fax the contract to (719) 538-7883.
Pricing and Availability
These are the standard questions that will be asked to determine availability and pricing of your order:
- What is the date of your event?
- What zip code will the event be held?
- What are the start and end times of your event?
- Do you wish to have the equipment for 4 hours, all day, or overnight?
- Is the sponsor tax exempt? If so, we will need a copy of the tax-exempt certificate.
Delivery/Pickup Information
- Is the event going to be held at a residence, park, street, or in a building?
- Have you inquired and obtained any necessary permits?
- Is there easy access to the event site via vehicle and/or hand dolly? Are there any steps, hills, or other obstacles?
- Is the space flat enough for setup of equipment?
- What type of surface will the equipment be set on? The type of surface determines if tarps and stakes or weights are needed.
- Will there be responsible persons available at least 2 hours before the event to receive the safety instruction training and equipment?
- Is there going to be a responsible person to remain with the equipment until Daisy Twist Company personnel pick up the equipment?
Contact Information
In order to send you confirmation of your event we will need the following information:
- Sponsor Name. This could be an individual, company, church, school, etc.
- Sponsor Address.
- Sponsor’s Phone Number.
- Sponsor’s Point of Contact.
- Sponsor’s Fax Number or Email. We will send the confirmation and contract to this fax and/or email.
- Event Phone Number and Contact Name. This could be the cellular number of the person receiving the equipment.
- What is the event address?
Billing and Contact Information
Be prepared to pay 50% of total due at the time of booking. We accept VISA, MasterCard, Discover, and American Express. We also accept cash and check, however, we cannot confirm your booking until the deposit is received.
Cancellation Policy
Our cancellation policy does not allow for a refund. We do, however, allow the amount paid to be applied towards a future event. We do not guarantee that the same equipment will be available and that the pricing will remain the same for a future booking.
